Natural Fine Furnishings Privacy Policy

Last updated on November 5, 2007
 
Privacy Policy
 
This website is owned and operated by Thai Natural Products LLC, owner and operator of NaturalFineFurnishings.com.  The privacy practices set forth in this policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
 
We have posted this privacy policy here to inform you of the information we may collect, how it is handled and your rights to opt out of information disclosure. We value our customers and understand your concerns about privacy. Therefore, we have instituted policies intended to ensure your personal information is handled in a safe, secure and responsible manner.
 
This privacy policy includes examples of the types of personal information we collect. We do not sell or rent the information you provide to us. We do, however, share your information with third parties under certain circumstances. We use this information for marketing and promotional purposes, for improving the content of our web site, and to service your account. The examples provided below are illustrative and should not be considered a complete inventory of our information collection, use and sharing practices.
 
By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and will only apply to activities and information on a going forward, not retroactive, basis. You are encouraged to review the privacy policy whenever you visit the site to make sure you understand how any personal information you provide will be used.
 
Information We May Collect
 
NaturalFineFurnishings.com may collect personal information about you from the following sources:
 
Information we receive from you (or that is provided to us on your behalf) on applications, survey responses and other forms you submit to us, such as your name, address, e-mail address and telephone number.
We collect the domain name, but not the e-mail address, of visitors to our web site. We collect aggregate information on which pages consumers’ access or visit, how many visits we get, and information such as where visitors arrived from on the Internet or if they directly typed our web site address into their web browser.
Information about your transactions with NaturalFineFurnishings.com or others, such as your purchasing preferences.
Information from consumer reporting agencies, providers of marketing and demographic information, data collection agencies (such as customer names and mailing addresses), and information about your credit worthiness.
 
E-mail Collection
Only if you have registered or provided your e-mail address to us, will we use your e-mail to communicate with you about the status of your order and to send you our e-mails regarding sales, exclusive offers, and other promotions that we think will interest you. 
 

E-mail “Opt-out”

 
Every time an e-mail is received from NaturalFineFurnishings.com, you will be given the opportunity to "opt-out" or stop receiving them.  If you choose to "opt-out," we will stop sending you e-mails. Please note, however, that you may continue to receive offers after you have chosen to "opt-out”, since some e-mail promotions are prepared well in advance. We thank you in advance for your patience in giving us time to carry out your request.
 
If you place an online order, you will automatically receive a single order confirmation e-mail. If you have “opted-out” of receiving e-mails from NaturalFineFurnishings.com and subsequently make an online purchase, you will receive the order confirmation e-mail but no additional e-mails; you do not need to opt-out again.
 
Information We May Disclose And To Whom We May Disclose Information
 
NaturalFineFurnishings.com may disclose your personal information without your consent as permitted by law. For example, we may use non-affiliated “Service Providers” to perform services for us, such as providing customer assistance, customer billing, credit card processing, shipping, data management and promotional services, and we may disclose your personal information to consumer reporting agencies.  Service Providers are asked to confirm that their privacy practices are consistent with ours.  We also may disclose information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws.
 
Occasionally, a Service Provider might use certain customer information to help us manage, optimize and measure the effectiveness of our Internet business advertising and communications.  This is accomplished by using Web beacons and cookies (explained below). The type of information we collect includes the item numbers and prices for merchandise that visitors’ purchase and the pages visited.  This information helps us learn things such as which pages are most attractive to our visitors, which of our products most interest our customers, and which kinds of offers our customers like to see.
 
Information Regarding Third Party Web Sites

Our web site may contain links to web sites operated and maintained by third parties, over which we have no control. You access such linked web sites at your own risk. When you click on links to other web sites, you should always read the privacy policy of a linked web site before disclosing any personal information, since the privacy policy may differ from ours.
 

Information Regarding Former Customers

 
Personal information about former customers or customers with inactive accounts will not be disclosed, except in accordance with this privacy policy.
 
Information Regarding Children
 
For their safety and privacy, we do not collect information from children under 13 years of age except as permitted by law.
 
Definition Of And How We Use "Cookies"
 
A "cookie" is a small text file stored on your computer's hard drive by your web browser that allows our web site to recognize you every time you visit our site. Our cookies do not collect personally identifiable information, which is stored in the cookies. On our site, cookies are used to keep a list of pages that you clicked on during your visit, items you have selected for printing, and items you have put on your wish list or placed in the shopping cart.  The use of cookies is an industry standard; you will find them at most major web sites. Cookies make web surfing easier for you by saving your preferences. We never save passwords or credit card or other payment information in cookies.
 
It is your choice to not accept cookies. The "Help" menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, because cookies allow you to take full advantage of all features on our web site, for the best experience we recommend you leave cookies enabled.
 
Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use sophisticated encryption and authentication tools to protect the security of information you share with us, including credit cards and passwords. However, no data transmission over the Internet can be guaranteed to be 100% secure.  We urge you to keep your password in a safe place and to not divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit.
 
NaturalFineFurnishings.com protects against unauthorized disclosures by limiting access only to employees who need the information to do their jobs, agents and contractors (who have agreed to keep information secure and confidential). We use the latest Secure Socket Layering (SSL) 128-bit encryption technology to encrypt your personal credit or debit card information, including the account number, while it is transmitted over the Internet between your computer and our web site servers. SSL is the industry standard technology for secure online transactions. Encryption is a sophisticated method of "scrambling" data.  In the rare case of a breach of security, no sensitive information is compromised.   As a result, while we strive to protect customer information, we cannot guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
 
Errors

Although the information on this site has been checked for accuracy, occasionally errors and omissions occur and are subject to correction.
 
Correcting Your Profile With Us

Customer information can be changed/edited at NaturalFineFurnishings.com by e-mailing us at customerservice@NaturalFineFurnishings.com.
 
Changes To This Privacy Policy
 
We reserve the right to modify or supplement this privacy policy at any time.  When considering any change, your privacy will remain a priority.  A revised notice that describes our new practices will be posted at this web site. We encourage you to check our policy periodically. You can tell if it has changed by checking the revision date that appears at the beginning of the policy. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent.
 

Sale Of NaturalFineFurnishings.com
 
If another company, or a significant portion of acquires us our assets are sold to another company, all customer information that we have collected may be transferred to the new owner. If ownership of all or a part of a NaturalFIneFurnishing.com were to change, customer information pertinent to the business operations would likely be transferred to, or licensed for use by, the new owner. This would include both financial records and consumer information.
 
Problem Resolution
 
If problems arise concerning the web site, an order, a transaction or our compliance with this privacy policy, you may contact us by e-mail, by phone or in writing. Please provide your first and last name and order number, and we will get back to you promptly.
 
Privacy Contact Information

 
If you have any questions, suggestions, concerns or comments about the site or our privacy policy, you may contact us using the information below:
 
By E-Mail: customerservice@naturalfinefurnishngs.com
By Phone: 1-877-749-7333
By Mail: 
Customer Service
Natural Fine Furnishings
30455 Commerce Boulevard
Chesterfield Township, MI  48051